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  1. This is the Code of Claimants Rights Right 1 You have the right to be treated with dignity and respect. (a) We will treat you with dignity and respect. (b) We will treat you with honesty and courtesy. (c) We will recognise that you may be under physical, emotional, social, or financial strain. Right 2 You have the right to be treated fairly, and to have your views considered. (a) We will treat you fairly. (b) We will listen to you and consider your views. (c) We will take into account, and be responsive to, any impairment you may have. Right 3 You have the right to have your culture, values, and beliefs respected. (a) We will be respectful of, and responsive to, the culture, values, and beliefs of Māori. (b) We will be respectful of, and responsive to, all cultures, values, and beliefs. Right 4 You have the right to a support person or persons. (a) We will welcome you and your support person(s) provided that the safety of all involved can be assured. Right 5 You have the right to effective communication. (a) We will communicate with you openly, honestly, and effectively. (b) We will respond to your questions and requests in a timely manner. (c) We will provide you with an interpreter when necessary and reasonably practicable. (d) We will provide information in a form which you can access, and in a timely manner. Right 6 You have the right to be fully informed. (a) We will provide information on how to make a claim for cover and entitlements. (b) We will keep you fully informed. (c) We will provide you with full and correct information about your claim, entitlements, obligations, and responsibilities. (d) We will inform you if your entitlements change. (e) We will give you information about how we provide services, and how to access them. (f) We will discuss expected time frames with you. (g) We will inform you of your review and appeal rights under the Act. Right 7 You have the right to have your privacy respected. (a) We will respect your privacy. (b We will comply with all relevant legislation relating to privacy. (c) We will give you access to your information, in accordance with legislation. Right 8 You have the right to complain. (a) We will work with you to address problems and concerns. (b We will inform you about options available for resolving problems and concerns. (c) We will inform you about the complaints process, and the normal time frames for dealing with complaints.
  2. admin

    Welcome!

    We monitor ACCforum.nz 24 hours per day 7 days a week. ACCForum NZ - provides a place for anyone seeking quality and informative information that could possibly help them navigate all the crap being flung at them by the ACC who are hell bent on not providing the goods and services anyone in New Zealand is entitled to if injury occurs!
  3. admin

    Computer Zen

    Computer Zen In Japan, they have replaced the impersonal and unhelpful Microsoft error messages with Haiku poetry messages. Haiku poetry has strict construction rules - each poem has only 17 syllables; 5 syllables in the first, 7 in the second, 5 in the third. They are used to communicate a timeless message, often achieving a wistful, yearning and powerful insight through extreme brevity. Here are 15 actual error messages from Japan that are the essence of Zen: ------------------------------------------- Your file was so big. It might be very useful. But now it is gone. ------------------------------------------- The Web site you seek Cannot be located, but Countless more exist. -------------------------------------------- Chaos reigns within. Reflect, repent, and reboot. Order shall return. ----------------------------------------------- Program aborting: Close all that you have worked on. You ask far too much. ------------------------------------------------ Windows NT crashed. I am the Blue Screen of Death. No one hears your screams. -------------------------------------------------- Yesterday it worked. Today it is not working. Windows is like that. --------------------------------------------------- First snow, then silence. This thousand-dollar screen dies So beautifully. --------------------------------------------------- With searching comes loss And the presence of absence: "My Novel" not found. -------------------------------------------------- The Tao that is seen Is not the true Tao- until You bring fresh toner. -------------------------------------------------- Stay the patient course. Of little worth is your ire. The network is down. --------------------------------------------------- A crash reduces Your expensive computer To a simple stone. -------------------------------------------------- Three things are certain: Death, taxes and lost data. Guess which has occurred. --------------------------------------------------- You step in the stream, But the water has moved on. This page is not here. --------------------------------------------------- Having been erased, The document you're seeking Must now be retyped. --------------------------------------------------- Serious error. All shortcuts have disappeared. Screen. Mind. Both are blank. --------------------------------------------------- Aren't these better than "your computer has performed an illegal operation? -------> Don't ya just love it? Found them on the web a few years ago, thought I would share them with you all. Enjoy. Retrieved from the old version of ACCforum.nz
  4. admin

    ReLaunch of ACCforum NZ

    At 6pm we relaunched ACCforum NZ
  5. admin

    Welcome!

    Disclaimer ACC bomb plot: Plans for van blast By Edward Gay 5:30 AM Tuesday Jul 26, 2011 http://www.nzherald.co.nz/nz/news/article.cfm?c_id=1&objectid=10740850 I would like to make it clear to visitors to this forum that the "forum" mentioned in the above media report was NOT ACCforum.nz The forum mentioned is ACCforum.org Thank you Fran Van Helmond RD3 Cambridge 3495 Waikato New Zealand Registered owner of the domain names accforum.nz + accforum.co.nz Contact cellphone number: +64 27 -
  6. admin

    In reality

    In reality ACC Claimants have sfa rights,
  7. admin

    In reality

    Do ACC Claimants really have rights?
  8. admin

    Welcome!

    ACCforum NZ has been on twitter since December 2014 https://twitter.com/ACCforumnz ACCforum NZ has been verified 100%NZ Owned & Operated, since January 2015 http://100.newzealand.co.nz/validate.php?userid=9620
  9. admin

    Welcome!

    Welcome! Ken Miller, the very first founding member of the original accforum(.)org sadly passed away after a long illness, a consequence of his injuries, on Thursday 30th August 2018. This new/upgraded website/forum - accforum.nz - is dedicated to Ken Miller. He helped many claimants and never asked anything in return. Rest in peace my friend. This website is set up for persons who have been disadvantaged by the ACC. Peer to Peer Support Please note that our website, including the forums, are provided free of any cost, to allow any motivated ACC clients and Claimants Lawyers, Claimants Advocates, Claimants Support People etc to assist other motivated ACC clients with issues that may fall outside each of their individual scope of knowledge and experience in specific ACC related issues. It is intended to have our new forum fully operational as soon as possible. Until then please make use of what is on offer. If you encounter any issues with the site and or have any suggestions for categories etc then please get in touch.
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